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Some services will require additional information and a visit from us. This is all completely free of charge.

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Data Protection

Why we need your personal information

The information we collect may include:

Name
Contact information
Address
Pet Information including vaccination and microchip details
Other information relevant to the services we provide

We may use this information for the following reasons:

To comply with our legal and regulatory obligations
To provide the services which you contract for
Licensing and registration
Complaints and dispute handling
Improve our services

We have appropriate technical and organisational measures in place to prevent the unauthorised or unlawful processing of your personal information, and accidental loss or destruction of, or damage to, your personal information.

We will not keep your personal information for longer than is necessary for our purposes.

You are entitled pursuant to the Data Ptoection Act to ask for a copy of your personal information, for which we will charge a £10 fee, and to have any inaccuracies in your information corrected.